inner-img

We TechOn247 support ALL companies’ products that manufacture computers, consumer technology devices, computer-related peripherals, and software. This includes, but is not limited to, Dell, Hewlett-Packard (HP), Compaq, Apple, Toshiba, Acer, Gateway, Netgear, Linksys, D-Link, Belkin, Microsoft, McAfee, Symantec (Norton), Kaspersky, Symantec, AVG,Trend Micro, Canon, Lenovo, Samsung, Webroot and Adobe.

Absolutely. All TechOn247 Technicians are Microsoft/Apple Certified Certified, experienced and knowledgeable about all supported technologies. Once we receive support request call from you, we will direct you to best Technology Expert to fix the issue.

Yes. Tech to Us utilizes remote assistance at no additional cost. This is the easiest and most efficient way to see and resolve any issue(s) at hand. To resolve most issues, and to connect to your computer, a working internet connection is required. If your internet connection has stopped working, our technicians will assist you over the phone.

Our average hold time to connect to a Engineer/technician is less than 60 seconds.  If a technician is unavailable we will not leave you on hold.  Instead we will grab your call back number and call you back so you don’t have to sit on hold wasting your time.

This answer varies depending on your problem. Typical PC Tune Up and improving performance is anywhere from 45 minutes to 80 minutes depending on your connection speed.  Repairing a virus online can be more time consuming and takes anywhere from 60 minutes to 2 hours on average. In comparison to taking your PC to local repair shop which can take over 10 days to get your computer back, online PC repair is significantly faster.

No, we only need you to get us started by initiating our remote control software. This usually takes five minutes. Once we start the process you can walk away or watch us work on your computer as if we were in front of it. We do not “black” out your screen so you can see everything we are doing at all times. In addition, our software has a log of our technician’s actions so you can review what was done if you do step away for a few minutes.

No, our toll free number is completely free to call from the United States. In addition you can chat with us and we can connect to your PC and fix it without you ever calling our toll free number at all.

We Techon247 is a global technical support company which has 10+ experience providing tech support to home and business customers in US, UK and Canada.

We manage 8000 devices including PC, MAC, Mobile Phone, smart devices & peripherals. We have best qualified Microsoft and MAC Engineers available to help you 24 hours a day, 7 days a week.

We take every precaution to make sure that our employees are trained on maintaining the privacy of our customers.  We take your data seriously and if there is any risk that we may lose or negatively impact your data we will simply tell you that we are not in a position to help you remotely and there will be no charge to you.

Absolutely, TechOn247 is a great alternative to larger brand names such as Geeksquad or the Staples PC repair center. The only difference as that TechOn247  does not have a traditional store. We only fix computers online which saves our customers the hassle of dropping off their computer to get repaired at a store like Best Buy’s Geeksquad. Also we provide best support and best protection with Aword Winning Kaspersky Internet Security.

If you are getting a black screen when you turn on your PC then we probably can’t help you.  If you are able to get to the Internet we can almost always help you.  If you can’t get to the Internet we will walk you through getting into safe mode with networking which will hopefully get us on the Internet then we can connect to your PC.

TechOn247 offers technical assistance for all computers and computer related devices in your home. This includes, but is not limited to, desktops, laptops, monitors, smartphones, tablets, routers, modems, network adapters, digital cameras, software applications, printers, multi-function machines, scanners, and networked electronics.

Some common issues that TechOn247 supports include:

  • Microsoft Tech Support
  • Apple tech Support
  • Computer Repair & Help
  • Virus, Malware, Spyware Removal & Cleanup
  • Set Up or Fix an Email or Online Account
  • Install or Uninstall Software
  • Tune-up a Computer or Laptop
  • Mobile Device Support
  • Set up a New Mobile Device
  • Back up or Transfer Data
  • Wipe a Hard Drive on a Desktop or Laptop
  • Install or Re-install OS (Operating System)
  • Internet & Wi-Fi Connectivity Support
  • Get a Computer Lesson
  • Printers & Multi-function
  • Fix Software and Hardware Errors
  • Program Errors & Crashes
  • And many more

 

We fully support Microsoft Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10 and Mac OS X 10.5 and above. Additionally, Tech to Us supports mobile operating systems such as Android, iOS (iPhone & iPad), Windows Phone, and BlackBerry.

Yes, Our all one year plans comes with Kaspersky Internet Security (Protection for 3 devices). All our business customer get minimum 10 Kaspersky device licence with every annual maintenance package.

Please check our support plans, you can find more information.  http://www.techon247.com/#pricediv

Please visit  Support page for pricing info.

Our goal is to provide the best remote computer repair. That’s why every Techon247  onetime fix comes with a 7-day, 100% satisfaction guarantee. We will do everything we can to make sure your issue is resolved. If we can’t diagnose or fix your issue, we’ll refund your money. Also our 6 months and annual tech support plans comes with 30 day money back guaranty.

No. As long as you maintain an active service with us, within the year your plan price will never increase. Our one-time repair charge is 19.95 (Previously $ 35.95) and this is fixed price we offer for our customer. It may take minutes, Hours or days, Our MAX charge for tech support is $19.95 no matter how complex your PC problem is.

TechOn247 processes all credits and voids immediately upon approval to expedite the time it takes for funds to be credited or become available to your account. Please note that the process can vary in length depending on the speed of the credit card processors and your particular financial institution. So it’s possible that your credit may take up to 10 business days to complete. We have no control over the speed at which funds become available again or when a credit is posted to your account.