Do I need to call TechOn247 and waiting for the Engineer/Technician ?

Do I need to call TechOn247 and waiting for the Engineer/Technician ?

Our average hold time to connect to a Engineer/technician is less than 60 seconds.  If a technician is unavailable we will not leave you on hold.  Instead we will grab your call back number and call you back so you don’t have to sit on hold wasting your time.